The trend in medicine is to explore non-surgical solutions to various health problems. The same trend is occurring in spine care. The TRUE definition of quality is reduction of variation about the mean. As quality experts note, unless you have data, you have no business talking about quality. Ann Arbor Spine Center, for example, is the only spine center in the State of Michigan to publish a Clinical Outcome Report Card. New patients coming into Ann Arbor Spine Center completed an intake form that measured their pain level, severity of symptoms and functional status. Three months after their first visit, an outside nurse, not employed by Ann Arbor Spine Center, called a random sample of patients and interviewed them for functional status, symptoms and patient satisfaction. This is the most unbiased method for outcomes analysis. The clinical outcomes presented here are analyzed and validated by an outside firm, Prizm Development, Inc., that specializes in tracking spine outcomes nationally, and is the most experienced entity in the nation related to spine specialty centers. Unlike most providers of back and neck pain, a spine center typically receives the most complex patients. One in four new patients coming to Ann Arbor Spine Center had previous back surgery elsewhere. Half of all new patients had serious neurological symptoms likepain radiating beyond a knee or elbow, or numbness in a leg or arm — which typically implies a disc-related problem. As to patient satisfaction, 95% were “very satisfied” or “somewhat satisfied” with the time the doctor spent with them, and 93% would recommend the clinic to a friend.
A key part of spine care is to prevent RE-injury and a future back strain. In 2014, 75% of all patients at Ann Arbor Spine Center say they received a Home Exercise Program, and 38% say they received a Home Remedy Book with stretches that relieve symptoms at home.
Ann Arbor Spine Center Clinical Outcome Report Card 2013
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